1. Introduction
Welcome to Simon Doyle Books. These Terms & Conditions govern your use of our website and the purchase of both digital and physical books. By placing an order, you agree to abide by these terms. If you do not agree, please refrain from using our website.
2. Orders & Payment
2.1. All payments are processed securely via Stripe. We do not store or have access to your payment details.
2.2. Prices are displayed in local currencies where possible (USD, CAD, AUD, EUR). All other regions will see prices in GBP.
2.3. Customers are responsible for any customs duties or import taxes that may apply to physical book shipments.
3. Shipping & Delivery
3.1. We ship worldwide, except to regions subject to UK & Ireland sanctions.
3.2. Shipping times vary by destination:
- Ireland & UK: 2-4 working days
- International: Delivery times depend on location and shipping method chosen at checkout.
3.3. We offer both tracked and untracked shipping. If a package is lost in transit, refunds are only available for orders shipped with a tracked service.
3.4. Once an order has been dispatched, we are not responsible for delays caused by postal services or customs processing in the destination country.
4. Returns & Refunds
4.1. Digital Books: Refunds are available for accidental purchases if requested within 24 hours of the transaction.
4.2. Physical Books: Returns are only accepted if the item arrives damaged. Customers must contact us within 7 days of delivery with photographic evidence of the damage.
4.3. Refunds for physical book returns will be processed once the damaged item is received. Return shipping costs are the responsibility of the customer unless otherwise agreed.
5. Digital Book Usage & Licensing
5.1. All digital books purchased from this website are for personal use only. Resale, redistribution, or sharing of digital copies is strictly prohibited.
5.2. We reserve the right to disable access to digital books found to be in violation of these terms.
6. Customer Accounts
6.1. Customers may register for an account on our website to track orders and manage purchases.
6.2. Account details must be kept confidential, and any suspicious activity should be reported to us immediately.
7. Marketing & Communications
7.1. Customer email addresses are only used for marketing purposes if explicit consent has been given at checkout or via the newsletter sign-up.
7.2. Customers can opt out of marketing emails at any time by following the unsubscribe link in our emails.
8. Contact Information
For any inquiries related to orders, returns, or general support, you can contact us via:
- Email: sales@simondoylebooks.com
- Contact Form: simondoylebooks.com/contact
9. Amendments to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of any modifications.
Last Updated: March 8, 2025