Below you will find all the necessary information regarding our shipping options, delivery times, and related policies. If you have any questions, please feel free to contact us.
Shipping Destinations
We currently offer delivery of our books to the following destinations:
- Ireland: Delivered via An Post First Class.
- United Kingdom: Delivered via Royal Mail Tracked 48 service.
- International: Delivered via Royal Mail Standard International Delivery. Customers may choose between:
- International Economy (Untracked)
- International Tracked
All orders are dispatched from our fulfilment centre located in Ireland.
Processing and Dispatch Times
- Orders are typically processed and dispatched within 1–2 business days after payment has been received.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been dispatched. If your order includes tracking, tracking details will be provided in this email.
Estimated Delivery Times
Delivery times may vary depending on the destination and chosen shipping option:
- Ireland: 1–3 business days (An Post First Class)
- United Kingdom: 2–4 business days (Royal Mail Tracked 48)
- International (International Economy – Untracked): 10–15 business days*
- International (International Tracked): 7–10 business days*
*Please note: International delivery times are estimates and may be affected by customs processing and local postal services. We are not responsible for delays caused by customs clearance or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping option, packet weight and destination. All applicable charges will be displayed before you complete your purchase.
Tracking Information
- Tracked Orders: For UK and International Tracked orders, tracking details will be included in your dispatch confirmation email.
- Untracked Orders: International Economy orders do not include tracking. Please select the International Tracked option if you require tracking for international deliveries.
Customs, Duties, and Taxes
- For international orders, customs duties, taxes, and additional charges may apply depending on the destination country’s regulations.
- These charges are the responsibility of the customer and are not included in the product or shipping costs.
- We recommend checking with your local customs office for further information before placing an international order.
Delivery Issues and Missing Orders
If your order has not arrived within the estimated timeframe:
- Please check the tracking information provided (if applicable).
- Confirm the delivery address provided at checkout.
- Check with neighbours or your local postal office in case the parcel has been left in a safe place or is awaiting collection.
If you still cannot locate your parcel, please contact us, and we will do our best to assist you.
Returns and Refunds
Please refer to our Returns & Refunds Policy for details regarding returns, exchanges, and refunds.
Contact Us
If you have any questions regarding shipping or your order, please contact us.
Last Updated: 25 Feb 2025
We reserve the right to update or modify this shipping policy at any time without prior notice. Please review this page periodically for any changes.